2024知到答案 跨文化商务沟通 最新智慧树满分章节测试答案
第一章 单元测试
1、单选题：
The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.
选项：
A:ethnocentrism
B:sender
C:communication
D:culture
答案: 【ethnocentrism】
2、单选题：
The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.
选项：
A:intercultural communication
B:business communication
C:culture
D:feedback
答案: 【culture】
3、单选题：
A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
选项：
A:ethnocentrism
B:communication
C:horizontal communication
D:noise
答案: 【noise】
4、单选题：
The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.
选项：
A:lateral communication
B:ethnocentrism
C:intercultural communication
D:business communication
答案: 【business communication】
5、单选题：
The communication at the same level in an organization.
选项：
A:lateral communication
B:ethnocentrism
C:horizontal communication
D:business communication
答案: 【horizontal communication】
6、判断题：
When culture is contrasted with nature, it can be defined as “ life way of a population” in its broad sense, meaning what characterizes the particular way of life of a population.
选项：
A:对
B:错
答案: 【错】
7、判断题：
Culture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.
选项：
A:对
B:错
答案: 【对】
8、判断题：
The culture shown in an onion consists of two levels; a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.
选项：
A:错
B:对
答案: 【错】
9、判断题：
Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.
选项：
A:对
B:错
答案: 【对】
10、判断题：
In the global village, neighbors communicate free of troubles and difficulties.
选项：
A:错
B:对
答案: 【错】
11、判断题：
With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.
选项：
A:错
B:对
答案: 【错】
第二章 单元测试
1、判断题：
Agood mastery of grammar of one language can guarantee a successful communication.
选项：
A:对
B:错
答案: 【错】
2、判断题：
Long before writing was developed, welearned to speak first.
选项：
A:对
B:错
答案: 【对】
3、判断题：
There should always be an attachment at the end of a business memo.
选项：
A:错
B:对
答案: 【错】
4、判断题：
Arecommendation reportis torecommend something to others.
选项：
A:对
B:错
答案: 【错】
5、单选题：
Which is not verbal communication?
选项：
A:Leave a message
B:Greeting with a smile
C:Discuss an issue in a group
D:Chat with your leaders and colleagues
答案: 【Greeting with a smile】
6、单选题：
________ refers to anything that distorts the message the source encodes.
选项：
A:Context
B:Noise
C:Message
D:Source
答案: 【Noise】
7、单选题：
It is a universal truth that language is ____ by culture and in turn it ______ culture.
选项：
A:displayed, influences
B:influenced, reflects
C:determined, reflects
D:shaped, influences
答案: 【influenced, reflects】
8、多选题：
Why should we take notes during a business call?
选项：
A:Serves as a record to take follow-up action
B:Listen attentively
C:Report on the call to someone else
D:Reflect on the call
答案: 【Serves as a record to take follow-up action;
Listen attentively;
Report on the call to someone else】
9、多选题：
How can you identify your audience in preparing a business presentation?
选项：
A:Appearance
B:Interest
C:Occupation
D:Age
答案: 【Interest;
Occupation;
Age】
10、多选题：
Before making a business call, what kind of questions can you reflect?
选项：
A:Do you need to ask for the person’s help or support?
B:Do you need to get information?
C:Do you want to sell something, or convince the person of an idea?
D:Do you need to report to your boss?
答案: 【Do you need to ask for the person’s help or support?;
Do you need to get information?;
Do you want to sell something, or convince the person of an idea?】