2024知到答案 酒店英语（青岛酒店管理职业技术学院） 最新智慧树满分章节测试答案
第一章 单元测试
文章目录
1、单选题：
The hotel industry is one of the most important components of the（ ）.
选项：
A:service industry
B:Front Office
C:careers
D:airport
答案: 【service industry】
2、单选题：
A hotel is an establishment that provides （ ） paid on a short-term basis.
选项：
A:lodging
B:room service
C:housekeeping
D:concierge
答案: 【lodging】
3、单选题：
（ ）is a service provided in a hotel, by which guests can order food and drink to be brought to their rooms.
选项：
A:Housekeeping
B:Room Service
C:Laundry Service
D:Food and Beverage Service
答案: 【Room Service】
4、单选题：
The （ ） of a hotel is not only its “shop window” but also its “nerve center”.
选项：
A:Lobby
B:Front Office
C:General Manager
D:Concierge
答案: 【Front Office】
5、单选题：
A(An) （ ） hotel is a hotel located at or near the airport for passengers of transit flights.
选项：
A:airport
B:convention
C:budget
D:resort
答案: 【airport】
6、判断题：
Hotels are classified according to the hotel size, target markets, level of service, facilities provided and number of rooms etc. （ ）
选项：
A:错
B:对
答案: 【对】
7、判断题：
The Food and Beverage Department constitutes the second largest revenue generator of a typical hotel. （ ）
选项：
A:对
B:错
答案: 【对】
8、判断题：
Most five star hotels offer highest level of personalized service, such as a wake-up call service, concierge service, room service, turn-down service, laundry service etc. （ ）
选项：
A:对
B:错
答案: 【对】
9、判断题：
When a guest comes to stay in a hotel, he should go to the concierge to do the check-in. （ ）
选项：
A:错
B:对
答案: 【错】
10、判断题：
A walk-in guest is a customer who comes on foot. （ ）
选项：
A:对
B:错
答案: 【错】
第二章 单元测试
1、单选题：
What （ ）of room do you prefer?
选项：
A:place
B:number
C:type
D:direction
答案: 【type】
2、单选题：
How much do you （ ） a standard room?
选项：
A:charge for
B:charge
C:charge of
D:charge at
答案: 【charge for】
3、单选题：
Let me （ ）the details with you.
选项：
A:speak
B:confirm
C:describe
D:check
答案: 【confirm】
4、单选题：
What is the room （ ） ?
选项：
A:spend
B:price
C:rate
D:cost
答案: 【rate】
5、判断题：
In most hotels, Reservations is a part of the Front Desk. （ ）
选项：
A:错
B:对
答案: 【对】
6、判断题：
It is not so complicated to be a reservationist. （ ）
选项：
A:对
B:错
答案: 【错】
7、判断题：
Nowadays people use e-mail instead of Internet to make their reservation. （ ）
选项：
A:错
B:对
答案: 【错】
8、判断题：
A qualified reservationist should possess a personality of patience, master good English, be quick-minded and warm-hearted. （ ）
选项：
A:对
B:错
答案: 【对】