第一章 单元测试

1、单选题：
____could be regarded as the symbol of hospitality? （ ）。
选项：
A:Apple
B:Orange
C:Pineapple
D:Banana
答案: 【Pineapple】

2、单选题：
____are sold to individual owners who use them or rent them out to transient guests. （ ）
选项：
A:Casinos
B:Bed-and-breakfast inns
C:Time-share condominiums
D:Cruise ships
答案: 【Time-share condominiums】

3、多选题：
The hotel industry today could be classified into a variety of establishments. Which descriptions below are incorrect? （ ）
选项：
A:Motels usually cater to travelers seeking a homy personal environment.
B:B&B hotels are located primarily on highways.
C:Resort hotel are mostly near natural attractions and sporting locations.
D:Gambling is the supportive function in casino hotels.
答案: 【Motels usually cater to travelers seeking a homy personal environment.;
B&B hotels are located primarily on highways.;
Gambling is the supportive function in casino hotels.】

4、判断题：
Inns had their origin in America. （ ）
选项：
A:对
B:错
答案: 【错】

5、判断题：
Adam Smith is regarded as the father of commercial hotels. （ ）
选项：
A:对
B:错
答案: 【错】

第二章 单元测试

1、单选题：
Human relations management is made by ______. （ ）
选项：
A:Frederick Taylor
B:Adan Smith
C:Ellsworth Statler
D:Elton Mayo
答案: 【Elton Mayo】

2、单选题：
A company's overall success is dependent on its executive's ______in establishing and carrying out policy decisions. （ ）
选项：
A:creative skill
B:technical skill
C:conceptual skill
D:human skill
答案: 【conceptual skill】

3、多选题：
Robert L. Katz’ three basic developable skills include______. （ ）
选项：
A:technical skill
B:creative skill
C:conceptual skill
D:human skill
答案: 【technical skill;
conceptual skill;
human skill】

4、判断题：
Frederick Taylor’s classic scientific management approach dealt with techniques to increase productivity in the workplace. （ ）
选项：
A:对
B:错
答案: 【对】

5、判断题：
If the department manager does not consider the social needs of the workers a priority, workers in turn will not develop a sense of loyalty for their manager. （ ）
选项：
A:对
B:错
答案: 【对】